Jobs Openings At Brown’s Fine Food Services – Student – Ottawa, ON – Apply Now!

Embark on a journey into the culinary world as we explore the details of being a Food Service Worker.

From the vibrant city of Ottawa to the dynamic landscape of Brown’s Dining Service Provider, this blog post unfolds the essential details, responsibilities, and skills that define this role.


Job Details

Job Title: Food Service Worker

Location: Ottawa, ON

Shift: Morning, Night, Overnight

Wage: $22.60/Hour

At the forefront of the Canadian food service industry, Brown’s stands as a comprehensive Dining Service Provider. With a successful track record spanning Dining Operations, Residential Dining, Catering, Special Events, and services in Educational, Retirement, and Recreational Facilities, Brown’s is a beacon of culinary innovation.

General Help Job Duties

  1. Grab and Go Expertise:
    • Mastering the art of preparing and assembling grab-and-go items.
  2. Front of House Brilliance:
    • Greeting customers with warmth and courtesy.
    • Operating electronic Point of Sale (POS) systems with finesse.
    • Maintaining pristine working, service, and seating areas.
  3. Dishwashing Prowess:
    • Loading, running, and unloading dish machines.
    • Ensuring impeccable cleanliness by washing and storing all tableware and handling garbage removal.


  1. Versatility in Work:
    • Independent and team-oriented work with a knack for meeting time targets.
  2. Certifications for Excellence:
    • Possession of a current Safe Food Handlers Certificate is an asset.
    • Successful completion of a Police Check is mandatory.
  3. Relevant Experience:
    • Preferred experience in food service and handling cash for at least one year.
    • In-person work location underlines the hands-on nature of the job.
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What skills and attributes are crucial for a Food Service Worker?

In the realm of hospitality and the food service industry, Food Service Workers are a pivotal role, shouldering diverse responsibilities providing customer service, culinary preparation, and upholding impeccable hygiene standards. Below are essential skills and qualities requisite for a Food Service Worker:

  1. Customer Service Excellence:
    • Mastery in customer service is imperative. A Food Service Worker should radiate friendliness, attentiveness, and responsiveness, crafting a dining experience that is not just positive but truly delightful.
  2. Effective Communication:
    • Proficiency in communication is vital. From interacting with customers and taking orders to conveying information to kitchen staff and collaborating with colleagues, clear and concise communication is the linchpin for avoiding misunderstandings and ensuring seamless service.
  3. Multitasking and Time Management:
    • Adeptness in multitasking and time management is paramount. Running multiple responsibilities, such as order-taking, food service, and payment processing, demands the ability to prioritize tasks and manage time effectively to deliver efficient service.
  4. Adaptability and Flexibility:
    • The food service industry’s dynamic and nature requires adaptability. Food Service Workers must seamlessly transition between roles, whether as a cashier, server, or runner, and readily adjust to new tasks or changes in the work environment.
  5. Teamwork:
    • Collaboration is key. Food Service Workers operate in concert with kitchen staff, servers, and fellow team members to orchestrate a dining experience that is not just smooth but truly exceptional. Being a team player, effective communication, and offering support to colleagues are indispensable for efficient service delivery.

In the landscape of the food service industry, formal training may not be obligatory for all positions. However, on-the-job training and industry experience play pivotal roles in boosting these skills and qualities. A commitment to continuous learning, a positive work ethic, and an unwavering passion for delivering exceptional service constitute the cornerstone attributes for success in this dynamic role.

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Who Can Apply?

The employer welcomes applications from:

  • Canadian citizens and permanent or temporary residents of Canada.
  • Other candidates, with or without a valid Canadian work permit.

How to Apply

Online applications can be submitted through the company website, providing a streamlined process for aspiring culinary enthusiasts.

What education and certification are required to become a  Food Service Worker?

The requisites for education and certification to embark on a career as a Food Service Worker are as diverse as the industry itself. Varied by employer, location, and specific role, the educational landscape extends beyond the high school diploma or equivalent. Although not universally obligatory, certain employers favor candidates armed with pertinent certifications or specialized training. Here are the educational avenues and certification choices that can elevate the prospects of food service workers:

  1. High School Diploma or Equivalent:
    • Fundamental Requirement: Most positions mandate a high school diploma or GED, laying the groundwork for essential skills in mathematics, communication, and critical thinking.
    • Gateway to Entry: This educational milestone opens doors to entry-level roles within the food service sector.
  2. Food Handler’s Certification:
    • Imperative in Some Regions: In specific locales or establishments, a food handler’s certification is mandatory, ensuring a foundational grasp of food safety principles, encompassing proper food handling, storage, and sanitation.
  3. Culinary or Hospitality Education:
    • Strategic Advantage: Though not obligatory, completion of a culinary or hospitality education program proves advantageous for those aspiring to ascend to advanced roles or achieve chef or managerial positions.
    • Holistic Training: These programs offer in-depth training in culinary arts, food safety, kitchen operations, and customer service, providing a comprehensive skill set.
  4. On-the-Job Training:
    • Learning from the Experts: Many positions facilitate on-the-job training, allowing new hires to absorb specific tasks and procedures directly from seasoned staff.
    • Skill Development Focus: This hands-on training is instrumental in honing skills related to food preparation, service, cash handling, and customer interaction within the unique context of the establishment.
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In navigating the requirements, it is crucial to recognize that specifications for education and certification are impoertant on local regulations and individual employer policies. For accurate information tailored to a specific area, reaching out to prospective employers or consulting local health departments is essential.

What is the work environment like for  Food Service Worker?

The work milieu for a Food Service Worker is diversed, shaped by the type of establishment and the specific role within the culinary landscape. The following paint a vivid picture of the typical work environment for these professionals:

  1. Diverse Establishments:
    • Array of Workplaces: From restaurants and cafes to fast-food chains, hotels, catering services, hospitals, and schools, food service workers find employment in a multitude of settings.
    • Ambiance Spectrum: The work environment spans the spectrum from casual in fast-food joints to formal in fine dining establishments.
  2. Fast-moving and Dynamic:
    • Agility Requirement: Food service workers must adeptly manage multiple tasks simultaneously and seamlessly adapt to the ever-changing demands of the workload.
  3. Customer-Facing Roles:
    • Direct Engagement: Interacting directly with customers involves taking orders, offering menu insights, serving food and beverages, and handling inquiries or concerns.
    • Communication Prowess: Strong communication and customer service skills are paramount in these roles.
  4. Teamwork Dynamics:
    • Collaborative Efforts: Effective teamwork with servers, kitchen staff, and supervisors is the linchpin for smooth operations and efficient service.
    • Communication Channels: Open lines of communication contribute to a positive work environment.
  5. Kitchen or Service Areas:
    • Role-Defined: Depending on their specific responsibilities, food service workers may immerse themselves in kitchen tasks or thrive in customer-facing roles.
    • Versatile Tasks: Responsibilities range from food preparation and order assembly to assisting with food plating or maintaining a pristine dining area.

It is crucial to acknowledge that the work environment’s diversity is influenced not only by the type of establishment but also by the specific position held within the multifaceted food service industry.


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